Shipping Policy

At Cheo Hardware, we’re committed to delivering your orders quickly, securely, and with care. Our goal is to provide a smooth and reliable shipping experience from the moment you place your order until it arrives at your doorstep. Please review our shipping policy below for all the important details.

Order Cut-Off Time

Orders placed by 7:00 PM (GMT-05:00 Eastern Standard Time) on business days are processed the same day. Orders received after this time will be processed on the next business day.

Handling Time

All orders are prepared and dispatched within 1–2 business days (Monday to Friday) from the time of purchase.

Transit Time

Once shipped, deliveries typically take 5–7 business days (Monday to Friday), depending on your location.

Total Delivery Time

From placing your order to receiving it, the total delivery time is generally between 6–9 business days.

Shipping Fees

We’re proud to offer free standard shipping on all orders. At Cheo Hardware, we cover delivery costs to make your shopping experience as seamless as possible.

Shipping Method

We currently offer standard shipping across the United States.

Secure Packaging and Handling

All orders are packaged with care and handled with attention to detail to ensure they arrive in perfect condition.

Order Tracking

Once your order is shipped, you’ll receive a confirmation email with a tracking number. You can use this number to track your shipment on our website’s tracking page. Please allow 24–48 hours for tracking updates to become visible.

Order Cancellations and Refunds

Orders canceled before shipment are eligible for a full refund, as described in our Return & Refund Policy. Refunds are processed within 7 business days, depending on your payment method.

Undeliverable Packages

If your package is returned due to an incorrect or incomplete address, we’ll contact you to arrange reshipment.

Lost or Stolen Packages

Cheo Hardware is not responsible for packages that are lost or stolen after being marked as delivered by the carrier. If you experience a delivery issue, please contact our support team for assistance.

By placing an order with Cheo Hardware, you agree to the terms outlined in this shipping policy.

Contact Us

If you have any questions or need assistance, contact us at:

Email: support@cheohardware.shop

Phone: +1 (201) 863-9317

Address: 901 Bergenline Ave, Union City, NJ 07087, United States